Claude Cowork for startups

A Cowork setup for the non-engineering side of a seed-stage company. Customer calls synthesised on Friday. Investor updates assembled the day before they go out. Support drafts ready every morning. The back office your five-person team has been faking for a year.

A five-person company has a twenty-person back office it cannot staff

A seed-stage company has the same admin shape as a fifty-person one. Customer calls to synthesise. Support tickets to answer. Investor updates to write. Sales intake to qualify. Expense receipts to file. Hiring screens to do. None of it is the product. All of it has to happen.

The Code version of Claude is a great fit for the engineering side of a startup. Cowork is the right shape for the rest. The non-technical operator on the team, the founder doing CS at 11pm, the part-time finance contractor, can all run Cowork without writing a line of code.

If you have a technical founder, look at Claude Code for startups. If you want the back office handled, this is the page.

The folder routines and scheduled tasks every seed-stage startup keeps meaning to set up

Customer call synthesis

Drop transcripts into /customer-calls. A weekly scheduled task synthesises the themes, pulls direct quotes, and produces a memo on Friday afternoon. The customer-to-product loop, closed without anyone losing a Sunday.

Support draft replies

A scheduled task that runs every morning. Reads new support tickets via the Intercom or Gmail connector, drafts replies from your docs and past replies, and queues them for one-click send. Founder-doing-CS goes from one hour to ten minutes.

Monthly investor update

A scheduled task the day before the update goes out. Reads your /investor-update folder, last month's update, and your Stripe export. Drafts the new update in your voice. The 11pm scramble becomes a twenty-minute edit.

Sales intake to first draft

A folder routine on /sales-intake. Drop a discovery call transcript or notes from a prospect call. Cowork drafts a qualification summary, a proposal outline, and the follow-up email. The follow-up that closes deals, sent same-day instead of three days late.

Hiring screen folder

A folder routine on /hiring. Drop a CV and the job description. Cowork drafts a screen-call guide and a red-flag/green-flag summary. The forty-five minutes of CV reading the founder usually does badly between meetings.

Expense capture

Drop receipt photos and PDFs into /receipts. Cowork extracts vendor, date, amount, and category, and writes them into a Sheet your bookkeeper opens at month-end. The thing you've been meaning to organise since Q1.

Three common paths for startups

Solo founder · $249

Starter session

A 90-minute session to install Cowork, build one folder routine, and set up one scheduled task. Cheapest way to find out whether Cowork will change your week before you book a full day. See the Starter →

Team of 5-15 · $12K-$25K

Team rollout

For startups that have hired past ten and need shared patterns. Shared Cowork instructions, shared folder structures, connectors against your team's apps, three live sessions. See the Rollout →

Hire fewer people. Ship more product. Stop doing CS at midnight.

Claude Cowork is the back-office layer your seed-stage startup never quite got around to staffing.